FAQ
FREQUENTLY ASKED QUESTIONS
Pay securely and discreetly with E-Transfer.
At our company, we are committed to providing you with the finest products and services. We exclusively source our offerings from the most reputable and high-quality suppliers.
We pride ourselves on our professionalism and reliability. Should you encounter any issues with your order, simply reach out to us, and we will resolve it promptly.
We only ship within Canada.
All orders are online only.
Once your order is placed and payment is received, we will begin processing it.
Our shipment cut-off time is noon (2:00 PM CST). Orders placed after this time will be shipped the following business day.
All packages are shipped via Xpresspost or Express, with delivery typically taking 2-3 business days to most major cities. For rural areas, delivery may take an additional day or so.
It may take up to 24 hours for Canada Post or UPS to update their system with the tracking number.
Enjoy free shipping on orders over $199! For orders under this amount, a flat rate of $19.99 applies.
If the “free shipping” option isn’t available at checkout, ensure your order total exceeds $199, excluding the $19.99 shipping fee.
The subtotal must be $199 or more after applying any coupons or discounts.
All of our packages are shipped discreetly in plain boxes or mailers with no markings to indicate their contents.